Remote Help Desk Engineer
Company: Yoh
Location: Dallas
Posted on: May 3, 2024
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Job Description:
Our client is seeking a Windows Server Engineer for a Direct
hire posiition in DFW. -
Salary range $100k - $120k, based on education, certifications
and/or experience
Hybrid 2 to 3 days per week. The Windows Server Engineer is
responsible for providing technical expertise and advanced
troubleshooting of Microsoft systems (Windows, IIS, SQL) in support
of software products across various environments and technologies,
such as public and private clouds, networking, servers, databases,
and system performance.
Support, troubleshoot, and maintain Microsoft Windows and IIS
systems for SaaS infrastructure located on-premises and within
AWS.
Manage Windows web services, third party SSL certificates and
general Windows server configurations, including patch installation
and web server security.
Troubleshooting high-priority IIS/Web services issues and perform
in-depth technical root cause analysis.
Experience in resolving complex performance issues (response time,
throughput, etc.).
Work with internal and external clients with varying degrees of
skillsets ranging from end-users to experienced IT teams to resolve
highly complex Windows server, IIS and network technical
issues.
Maintain, monitor, and analyze performance of systems using SCOM or
any other monitoring software.
Analyze and resolve customer technical issues affecting operations,
escalating to other departments as needed.
Work closely with cloud engineers and development teams on issue
resolution and process improvement.
Work on projects either independently or as part of a team.
Provide operational support such as server monitoring, patching,
and other duties as required. (SCOM, SCCM, WSUS)
Technical expertise with Windows, IIS, databases, and data access
technologies
5 years supporting and administering Windows system.
5 years supporting web-based applications running Microsoft
IIS.
3 years supporting and administering Microsoft System Center
Operations Manager
3 years supporting and administering Microsoft Hyper-V
infrastructure.
Expertise in administering and managing Microsoft System Center
Operations Manager and Configuration Manager
Experience in Managing Windows Updates and Patching Windows servers
using Windows Server Update Services (WSUS)
Basic understanding of AWS Cloud Infrastructure
Bachelor's Degree in Information Systems/Computer Science (or
related discipline) OR Microsoft Certifications (one of below)
oAdministering Windows Server 2012R2/2016/2019/2022
oUniversal Windows Platform
Must be strong in Windows Server fundamentals (administration,
including Active Directory (AD), DNS and Group Policy).
Fundamental knowledge of networking, common protocols, mail routing
and different mail authentication/protocols.
Ability to communicate and interact effectively, in a professional
manner with technical and non-technical staff (both verbal and
written).
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
Visit - to contact us if you are an individual with a disability
and require accommodation in the application process.
Keywords: Yoh, Keller , Remote Help Desk Engineer, Engineering , Dallas, Texas
Click
here to apply!
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