Operational Risk Senior Manager- Automation, Metrics and Controls, SVP (C-14)
Company: Citi
Location: Keller
Posted on: May 8, 2022
Job Description:
Description:
- Operational Risk Management's (ORM) mission is to design,
maintain and embed a framework that enables Citi to effectively
identify, measure, monitor and manage Operational Risk within
appetite. To create lasting solutions for minimizing losses from
failed internal processes, inadequate controls, and emerging risks,
and to drive actions to address the root causes that persistently
lead to operational risk losses and other adverse events. The
objective is to reduce operational losses for Citi through
preventive actions and solutions to effectively manage and mitigate
significant operational risks and vulnerabilities that may arise
within systems and technology processes
- Operational Risk Senior Manager - Automation, Metrics and
Control, is a strategic professional who identifies and drives
process optimization and automation opportunities across ORM,
understand tools landscape of the firm, partner with technology
teams to deliver the user requirements and support
automation/optimization progress. Identification of requirements
and process optimization are critical expectations of this role.
-Accountable for the development of strategies around ORM process
enhancements, automation, and metrics, Assess and monitor risks at
ORM Assessment Units and their corresponding MCA Governance
Entities.Key Responsibilities:
- Analyzes, defines, and prioritizes business/user requirements
and functional or operational specifications for small to moderate
sized projects of limited complexity. Formulates and defines system
scope and objectives, data sources from all areas of ORM to improve
business processes.
- Develops project scope, objectives, constraints, and
assumptions. Plans and formulates different aspects of development
proposals including the objective or purpose of projects, data
sources and existing applications or tools that can be
utilized
- Elicits, challenges, and prioritizes business requirements.
Manages scope and change throughout the initiative utilizing formal
change control and requirements traceability.
- Utilize knowledge of applications/tools to identify and define
necessary technology solutions for ORM processes and
workflows.
- -Coordinates with the training lead to train the users on new
or enhanced applications and/or systems.
- Uses deep expertise and broad knowledge of regulatory/ legal
requirements and Citigroup policies involving risk and control to
serve as a subject matter expert in supporting the development of
improved business processes through automation.
- Ensures all stakeholders are identified and included in scope
definition activities and communicates the automation status and
process optimization regularly.
- Participate in formulation of automation, metrics, and process
enhancements strategies around key initiative of ORM
processes.
- Ability to understand and translate the ORM related data and
covert into relevant metrics and KPI.
- Develops and automate the metrics for management reporting and
escalations.
- Knowledge of risk management concepts and principles, processes
and controls necessary to execute such a program.
- Develops a broad and detailed understanding of the
organization's landscape, culture, and technology.
- Identifies the best practices for standardization and
consistency.
- Ability to creatively set and manage multiple deadlines among
various internal stakeholders (peers, senior leadership).
- Execute ORM's MCA and related processes including timely,
effective, and value-added reviews of ORM's controlsQualifications:
- 8-10+ years of relevant experience.
- Bachelor's/University degree, Master's degree preferred.
- Project Management experience
- Critical thinking and problem-solving skill
- Quick learner with strong communication, organizational and
interpersonal skills with ability to work with counterparts in
various areas in the organization.
- Experience in Risk Management preferred.
- Experience in process controls and process automation.
- Innovative, well versed in developing new ideas and improving
current processes.
- Ability/experience to understand requirements and translate
them to tangible process steps and action for tool developers
- Excellent written and oral communication skills with the
ability to synthesize key messages to describe processes and
controls for non-technical audiences. - Exceptional Communication
and presentation skills to peers and upper management.
- Solid analytical and problem-solving skills with excellent
follow-up and strong attention to detail
- Solid relationship management and customer service skills as
the provider of a service across multiple teams. - Ability to
address and resolve conflict while maintaining relationships, both
independently and in a team environment
- Ability to operate with limited level of supervision and can
exercise independence of judgement and autonomy
- Should have excellent proficiency in MS office - particularly
Excel/MS access (metrics and data analysis), PowerPoint
(presentation decks), JIRA, Confluence and
SharePoint.-------------------------------------------------Job
Family Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Keller , Operational Risk Senior Manager- Automation, Metrics and Controls, SVP (C-14), Executive , Keller, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...