Global Governance Issue Management Risk Manager, Operational Risk Manager SVP/C14
Company: Citi
Location: Keller
Posted on: May 9, 2022
Job Description:
This Risk Manager role will be part of the Consumer Business
Operational Risk & Control Organization reporting to the CBORC
Global Operations & Fraud Prevention Issue Management and Audit
Oversight Leader. The Risk Manager must have knowledge of Citi
Operations, as well as adjacent support areas. This role is
responsible for establishing, executing and enhancing Issue
Management disciplines for Global Operations & Fraud Prevention.
This role leads a team that is responsible for key risk governance
routines aligned to Issue Management, audit oversight, Key
Operational Risk reporting, as well as other core risk
identification and mitigation routines. Fosters effective
relationships across all three lines of defense.Responsibilities
include, but may not be limited to:
- Lead and maintain Issue Management Governance Oversight for NA
and Fraud as a part of Global Operations & Fraud Prevention CBORC
that will encompass consistent issue management standards.
- Ensure transparent and thorough issue reporting to identify,
mitigate, monitor and measure risk in all categories.
- Facilitate and ensure all Issue Management Standards are
established and followed for open NA and Fraud issues.
- Implement and oversee quality assessment process for issue
documentation to ensure issues are in compliance with current issue
procedures.
- Partner with NA and Fraud Operations Teams on implementation of
new standards and best practices to ensure highest level of quality
of issue documentation and execution supporting successful and
timely closure of issues.
- Oversee Issue Escalations and Regulatory Issues in partnership
with Operations leadership.
- Maintain Issue Governance Procedures Document that can be
shared with Regulators, Internal Audit, and internal
stakeholders.
- Engage with Internal Audit, Compliance, and Regulators on new
issue identification and successful closure of issues.
- Review and prepare draft presentation decks and assist in the
preparation and facilitation of Issue meeting agendas and
minutes.
- Assist in responding to requests for information and documents
from the company's internal and external auditors, regulators, and
other stakeholders.
- Collaborate across businesses and functions to improve the
identification, quantification, measurement, management, reporting
and controls in governance, risk management and internal control
environments.
- Institute measures for strong control environment for
business/product group.The individual in this role must also:
- Communicate clearly to all stakeholders (including Senior
Management) on a timely basis.
- Be knowledgeable about risk systems infrastructure including
key processes, coverage and data flows in order to effectively
identify risk. - -
- Use excellent communication, leadership, and strong management
skills to influence a wide range of internal stakeholders including
respective global, product, function, or regional executive
management partners and external stakeholders including regulators
and external auditors.
- Make decisions in a timely manner, balancing a need for action
with a need for analysis.
- Identify issues and probe beyond symptoms to determine the
underlying causes of problems.
- Develop goals and execute strategies within a department.
- Function as a lead contributor with significant knowledge of
area of specialization and significant exposure to broad
departmental activities.Qualifications: -
- 10-15 years of experience in governance and areas of
operational risk
- Experience working with Operational Risk Management policy
- Process and procedures, including document control
- Strong Risk and Issue Management background
- Exemplary written and oral communication skills which can be
leveraged to consistently succeed
- Bachelor's Degree or equivalent work experience
- Excellent influencing, facilitation, and partnering skills
- Experience and ease in interfacing with Senior Management
- Individual should be analytical, flexible, team-oriented, have
good interpersonal, communication, and follow-up skills with strong
attention to detail and ability to multi-task
- Technical proficiencies in MS Word, Excel, and
PowerPoint-------------------------------------------------Job
Family Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Keller , Global Governance Issue Management Risk Manager, Operational Risk Manager SVP/C14, Executive , Keller, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...