Insurance Customer Service Associate

Company: JENNIFER HARING-Farmers Insurance Agency
Location: Keller
Posted on: July 29, 2022

Job Description:

Job DescriptionIf you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as an Insurance Customer Service Associate is for you!

Benefits

Paid HolidaysBase Salary based on exp. with CommissionsBonus OpportunitiesPaid Time Off (PTO)Weekends OffHolidays OffCareer Development & GrowthHands On TrainingProfessional Work Environment

Responsibilities

• Greet all customers, entering the office, in a friendly and helpful manner.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Provide exceptional customer service.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Responds to all inquiries, cancellation requests, and change requests.
• Document each customer contact in eAgent.
• Take premium payments from customers and answer billing questions for established clients.
• Process policy changes.
  
  Requirements
  
  
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • A Texas Property & Casualty insurance license is required within 60 days of hire
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.Bilingual, fluent in both English and Spanish is a plus.

Keywords: JENNIFER HARING-Farmers Insurance Agency, Keller , Insurance Customer Service Associate, Hospitality & Tourism , Keller, Texas