Assistant Store Manager (S)
Company: Ace Hardware
Posted on: January 22, 2023
About Jabo's Ace Hardware
Jabo's Ace Hardware is a locally owned and operated business with a
focus on being more than your typical hardware store. Our business
was established in 2005 when we acquired our first store and we are
now a three store chain focused on growing. If you would like to be
part of a growth oriented market leader, then Jabo's Ace Hardware
may be your place! Come and join our team and be part of something
Minimum $40,000, Full Time Assistant Manager, higher compensation
commensurate on experience.
Assistant Store Managers report directly to the Store Manager and
are responsible for supporting and working in conjunction with the
Store Manager for the complete day-to-day operation of the store.
Assistant Store Managers are responsible for maximizing store sales
and profitability, along with minimizing expenses while ensuring
that the store is optimally stocked and merchandised, and to Amaze
Every Customer Every Time. An Assistant Store Manager contributes
to the growth and development of the management team and store
associates. All employees are expected to uphold the Core Values of
Jabo's Ace Hardware. Candidates must have 3 years or more
experience in Hardware and/or Retail. Candidates with prior work
experience with Ace Hardware, True Value, Elliott's Hardware, Do It
Best, Home Depot, Lowes, or companies like that with hardware
background are highly recommended to apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in many/all of the
SALES AND OPERATIONS:
--- Hire, train and develop store staff with goals for growth and
success in their positions, provide ongoing performance feedback,
and recognize accomplishments
--- Review all store evaluations with store management team and
staff to identify opportunity areas, and correct all issues with a
sense of urgency.
--- Coordinate the overall supervision of staff to ensure sales
performance goals are met and company procedures are followed
--- Delegate workload among associates to meet merchandising and
visual presentation standards.
--- Participate in associate evaluations as per company standards
in order to provide feedback for improvement, praise and
recognition, and growth opportunities.
--- Complete merchandising updates according to Company
--- Work with vendors to develop merchandising strategies for
products and have them assist with their plan-o-gram and
--- Forecast scheduling needs to meet customer demand and create
--- Monitor payroll to ensure compliance with established budgets
and take corrective measures as necessary.
--- Review staffing needs, strengths and opportunities with Store
Manager, HR/Ops Directors prior to additions, promotions or
--- Develop and implement an in store marketing strategy including
promotions, events, and seasonal merchandising based on store
--- Promote Customer Service as The #1 Priority. This must be
accomplished on a daily basis through observing, monitoring and
coaching associate's performance and interactions on the sales
--- Regularly promote and teach "Amaze Every Customer Every Time"
while leading by example and coaching.
--- Use huddles, communication boards, and store meetings as the
means to communicate the store's performance, and educate, engage
and motivate the team.
--- Drive customer satisfaction by ensuring that all customers are
acknowledged, customer needs are met, and concerns are resolved
--- Review all customer service measurement reports (e.g., Mystery
Shop, Customer Engagement Survey, etc.), and work with the team to
identify opportunities in an effort to sustain or improve overall
--- Document at least one (1) Observation per associate monthly and
provide coaching in order to ensure consistency of service to all
--- Maintain accurate inventory at all stages through on-hand
integrity, daily receiving and transfers, store communication,
product mix and flow, and adhering to Company best practices,
metrics and deadlines
--- Utilize available inventory reports to reduce shrinkage,
maintain appropriate stock levels and maximize inventory
COACHING AND TRAINING:
--- Work on your professional development through leadership
training opportunities (self-directed learning, local business
events, Ace learning and industry events, etc.).
--- Identify appropriate training for store associates and oversee
all training requirements for all associates (e.g. New-Hire
orientation, on-the-job training, vendor training, etc.).
SAFETY, COMPLIANCE AND STORE ENVIRONMENT:
--- Enforce safety policies and procedures, and serves as role
model for safety.
--- Enforce store environment procedures to ensure and maintain the
best store appearance.
--- Conduct preventative safety and fire inspections, and take
appropriate actions to correct all issues.
Notice to Applicant about this Employer: You are applying for a job
with an independently owned cooperative member of Ace Hardware
Corporation, who operates this Ace Hardware store, not Ace Hardware
Corporation. The independent store owner alone is responsible for
and independently makes all decisions concerning employment related
matters, including hiring, firing, discipline, supervision,
staffing and scheduling. Ace Hardware Corporation will not receive
a copy of any applications submitted for this position, and will
have no control over interviews and/or hiring decisions, does not
control and is not responsible for the employment policies and
practices of the independent store owner. If hired, the independent
store owner will be your only employer. Ace Hardware Corporation is
not the employer for this position. The Ace Hardware trademarks,
logos and designs are owned by Ace Hardware Corporation and used by
independent store owners under a license from Ace Hardware
--- High School Diploma or General Education Degree (GED); or, an
equivalent combination of education and experience. Bachelor degree
--- Minimum of 1 year of leadership experience in a retail or
customer service setting.
--- Minimum of 3 years or more experience in Hardware and/or
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
--- Must have good verbal and written communication skills
--- Ability to provide motivation and leadership to associates
storewide in a fair and impartial manner.
--- High degree of analytical skills, and the ability to delegate
and be self-directed.
--- Excellent written and verbal communication skills
--- Strong organizational, time management, and project management
--- Technically skilled in basic retail computer systems including
--- Develop and maintain client relationships and strategic
--- Dress according to company policy.
--- Bilingual (Spanish) verbal and written communication skills
--- Possess a valid in-state driver license with an acceptable
driving record in accordance with company's insurance carrier's
The minimum physical requirements for this position include:
--- Ability to stand for an extended period of time, walk, reach,
and bend to perform job duties
--- Move and handle merchandise up to 40 pounds, and fixtures
throughout the store, which entails lifting and perform all
functions as set forth
Job responsibilities may change based on the needs of the
Keywords: Ace Hardware, Keller , Assistant Store Manager (S), Hospitality & Tourism , Keller, Texas
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