Sr. Manager - Talent Development and Delivery (Technology)
Company: Capital One
Location: Keller
Posted on: May 12, 2022
Job Description:
Locations: TX - Plano, United States of America, Plano, TexasSr.
Manager - Talent Development and Delivery (Technology)The Data
Development and Engagement team is at the forefront of
supercharging the skill-sets of Technology talent who build and
deliver products that change banking for good. - -In this role, you
will manage the Data Talent Program. - You will lead the strategic
agenda and will oversee a team that designs and implements
strategies to develop our Technology talent, invigorate associate
engagement, and enhance organizational talent governance. - The
ideal candidate will have proven experience in owning and leading
resource and Technology programs in a well-managed way. - You care
deeply about people and Technology, and have a passion for
developing team members and ensuring their success.General
Responsibilities:
- Lead and oversee the Data organization's Talent Team, including
coaching, developing, and mentoring direct reports
- Manage large Data Talent programs by owning training, associate
engagement, and governance workstreams teams to ideate, deliver,
enhance, and operate solutions
- Direct teams to support associates' growth and engagement and
be accountable for the day-to-day work of direct reports
- Set team's strategic agenda; own backlog, prioritization,and
project plans for new talent products and product features -
- Manage learning and development projects including SME
consultation; liaison with organization leaders regarding learning
requirements; conducting needs analysis; prioritization of learning
tasks; development of learning agendas
- Provide strategic leadership to maintain and improve existing
organizational training program progress and achieve associate
goals
- Spearhead Data's engagement program, including conducting needs
analysis empathy sessions with associates based on survey data and
other metrics; own organization recognition program
- Identify and raise top Talent risks across the Data
organization; make recommendations and consult regularly with Data
leadership team to work towards constant improvement
- Partner with Line of Business (LOB) leaders to understand
opportunities to strategically coordinate and improve efficiency
for training, engagement, and/or governance efforts
- Keeps abreast of trends and innovative training and engagement
techniques in order to be competitive in state-of-the-art
practices; focus on innovation
- Coordinate internally to understand Talent best practices, make
recommendations, and apply best practices to the Data
organization
- Analyze and determine project change impacts to Data
organization
- Provide routine and on-demand communications to executives and
partners on the performance of Talent program
- Develop operational reporting (metrics and scorecards) to
ensure tracking to success; lead organization to meet/exceed
training and engagement metrics; Utilize data and an analytically
rigorous approach to inform decisionsRequired Qualifications:
- Bachelors Degree in Business, Management Computer Science,
Information Systems, Engineering or Mathematics
- 1 year of experience in Strategy Development
- 2 years of experience in Google Suite products (i.e., Sheets,
Slides, Docs)
- 3 years of experience in Program Management
- 3 years of experience in Information Technology -
- 5 years of experience in People Management
- Skills Required: Good judgment, decision making, problem
solving, technical and analytical skills. Excellent oral and
written communication skills. Good presentation skillsPreferred
Qualifications:
- Masters Degree in Business, Management, Computer Science,
Systems Engineering, Management of IS or IT
- AWS Certification
- 5 years of experience in Strategy Development
- 5 years of experience in Program Management
- 10 Years of experience in People ManagementNo agencies please.
Capital One is an Equal Opportunity Employer committed to diversity
and inclusion in the workplace. All qualified applicants will
receive consideration for employment without regard to sex, race,
color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, citizenship, pregnancy or
maternity, protected veteran status, or any other status prohibited
by applicable national, federal, state or local law. Capital One
promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodations.For technical support
or questions about Capital One's recruiting process, please send an
email to Capital One does not provide, endorse nor guarantee and is
not liable for third-party products, services, educational tools or
other information available through this site.Capital One Financial
is made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Keller , Sr. Manager - Talent Development and Delivery (Technology), IT / Software / Systems , Keller, Texas
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