Sr. Manager - Talent Development and Delivery (Technology)

Company: Capital One
Location: Keller
Posted on: May 12, 2022

Job Description:

Locations: TX - Plano, United States of America, Plano, TexasSr. Manager - Talent Development and Delivery (Technology)The Data Development and Engagement team is at the forefront of supercharging the skill-sets of Technology talent who build and deliver products that change banking for good. - -In this role, you will manage the Data Talent Program. - You will lead the strategic agenda and will oversee a team that designs and implements strategies to develop our Technology talent, invigorate associate engagement, and enhance organizational talent governance. - The ideal candidate will have proven experience in owning and leading resource and Technology programs in a well-managed way. - You care deeply about people and Technology, and have a passion for developing team members and ensuring their success.General Responsibilities:

• Lead and oversee the Data organization's Talent Team, including coaching, developing, and mentoring direct reports
• Manage large Data Talent programs by owning training, associate engagement, and governance workstreams teams to ideate, deliver, enhance, and operate solutions
• Direct teams to support associates' growth and engagement and be accountable for the day-to-day work of direct reports
• Set team's strategic agenda; own backlog, prioritization,and project plans for new talent products and product features -
• Manage learning and development projects including SME consultation; liaison with organization leaders regarding learning requirements; conducting needs analysis; prioritization of learning tasks; development of learning agendas
• Provide strategic leadership to maintain and improve existing organizational training program progress and achieve associate goals
• Spearhead Data's engagement program, including conducting needs analysis empathy sessions with associates based on survey data and other metrics; own organization recognition program
• Identify and raise top Talent risks across the Data organization; make recommendations and consult regularly with Data leadership team to work towards constant improvement
• Partner with Line of Business (LOB) leaders to understand opportunities to strategically coordinate and improve efficiency for training, engagement, and/or governance efforts
• Keeps abreast of trends and innovative training and engagement techniques in order to be competitive in state-of-the-art practices; focus on innovation
• Coordinate internally to understand Talent best practices, make recommendations, and apply best practices to the Data organization
• Analyze and determine project change impacts to Data organization
• Provide routine and on-demand communications to executives and partners on the performance of Talent program
• Develop operational reporting (metrics and scorecards) to ensure tracking to success; lead organization to meet/exceed training and engagement metrics; Utilize data and an analytically rigorous approach to inform decisionsRequired Qualifications:
  • Bachelors Degree in Business, Management Computer Science, Information Systems, Engineering or Mathematics
  • 1 year of experience in Strategy Development
  • 2 years of experience in Google Suite products (i.e., Sheets, Slides, Docs)
  • 3 years of experience in Program Management
  • 3 years of experience in Information Technology -
  • 5 years of experience in People Management
  • Skills Required: Good judgment, decision making, problem solving, technical and analytical skills. Excellent oral and written communication skills. Good presentation skillsPreferred Qualifications:
    • Masters Degree in Business, Management, Computer Science, Systems Engineering, Management of IS or IT
    • AWS Certification
    • 5 years of experience in Strategy Development
    • 5 years of experience in Program Management
    • 10 Years of experience in People ManagementNo agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Keller , Sr. Manager - Talent Development and Delivery (Technology), IT / Software / Systems , Keller, Texas