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IT Governance & Controls Product Manager

Company: Citi
Location: Keller
Posted on: June 22, 2022

Job Description:

The Senior Governance & Controls Automation Product Manager is a senior level position responsible for managing a broad range of IT governance and controls processes, setting strategy and providing direction, leadership and budgetary management, etc. This role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with platform, risk control, and other governance teams in support of Engineering & Architecture (E&A) Governance process and tools for Personal Banking & Wealth management (PBWM) technology organization as they perform their duties in alignment with the Citi Architecture and System Development Lifecycle standards and procedures. The overall objective of this role is to coordinate the promotion of products to develop new features, capabilities, and automation to enforce standards and controls within the IT organization.Responsibilities:

  • Manage governance and controls within information technology as a product, with a focus on cloud architecture and externally hosted technologies
  • Manage the strategic product development and/or existing product enhancement roadmap as well as program development including program launch and marketing to gain maximum benefit from each product
  • Develop capabilities within PBWM to ensure adherance to policies in the cloud architecture review space and meet regualtory requirements
  • Leverage internal/external partners and subject matter expertise to innovate and define new products/solutions as well as direct and oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
  • Integrate specialty knowledge with field concepts, practices, and procedures in relation to IT governance, controls, IT risks, solution development lifecycle, DevOps, application portfolio management, and software engineering.
  • Participate in formulation of strategies around resource allocation addressing features of the controls products, including: automation, metrics, process enhancements, monitoring, etc.
  • Manage the creation of user stories to build out the features and capabilities that drive exceptions and non-compliance to zero
  • Drive and track adoption of control products across organizations
  • Partner across organization to drive standardization
  • Provide inputs to platform teams to drive direction of automation and technical & processes enhancements. Establish feedback loops to address consumer needs and pain-points
  • Engages with management at all levels in discussions regarding architecture, engineering, and control as subject matter experts in critical compliance areas affecting the organization;
  • Gathers, compiles and analyzes data in order to extract information pertaining to critical control analysis at the country, regional, global or risk level as needed;
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:
    • 10+ years of relevant experience
    • Experience leading cross-functional team to define and achieve high value business goals
    • Experience in solution development lifecycle and software engineering
    • Experience in process controls and process automation
    • Well versed in Agile methodology, and creating & grooming product backlogs
    • Familiar with common agile tools, such as JIRA
    • Strong communication across multiple levels and able to influence outside of direct control
    • Familiarity with launching products, features, and capabilities, including driving adoption and supporting
    • Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
    • Experience in scenario development and forecasting as well as experience serving clients
    • Demonstrated knowledge of product development, financial acumen, and IT processes
    • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
    • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
    • Demonstrated problem-solving and decision-making skills
    • Demonstrated analytical and influencing skills
    • Consistently demonstrates clear and concise written and verbal communication
    • Previous supervisory experience a plusEducation:
      • Bachelor's degree/University degree or equivalent experience
      • Master's degree preferred-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Business Analysis / Client Services------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Keller , IT Governance & Controls Product Manager, IT / Software / Systems , Keller, Texas

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