(15h Left) Observability Pipeline Engineer - Hybrid
Company: Charles Schwab
Location: Southlake
Posted on: June 24, 2025
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Job Description:
Position Type: Regular Your opportunity At Schwab, you’re
empowered to make an impact on your career. Here, innovative
thought meets creative problem solving, helping us “challenge the
status quo” and transform the finance industry together. We believe
in the importance of in-office collaboration and fully intend for
the selected candidate for this role to work on site in the
specified location(s). Responsible for supporting and maintaining
enterprise monitoring and telemetry platforms; Confluent Enterprise
Platform (i.e., Kafka), ITRS Geneos, and OpenTelemetry telemetry
pipeline as a member of the Enterprise Telemetry team. Activities
include supporting Kafka producers and consumers, ITRS agent
administration, OTEL pipeline management, troubleshooting and
resolving issues, identifying opportunities for improvement, and
creating reference and run-book documentation. May also participate
in developing observability dashboards and configure monitoring and
alerting as needed. Must be able to plan, coordinate and implement
changes and use tools to troubleshoot incidents. Strong verbal and
written communication skills are required. This position will help
monitor the health of these environments and address issues in a
timely manner. Duties will also include on-boarding new producer
and consumer use cases, performing software upgrades, process
improvement, and additional platform support roles. It will also
include contributing to the build and support of the enterprise
telemetry pipeline. Proficient with Monitoring Tools, Linux
administration; Proficient in Kafka administration, including
installing software, modifying configuration files, and agent
management. Highly efficient multi-tasker and great organization
skills. Splunk, Grafana, and Datadog experience a plus. Duties will
include: · On-boarding new Kafka producer and consumer use cases. ·
Engineering and supporting the enterprise telemetry pipeline ·
Testing and deploying software upgrades. · Managing and supporting
telemetry agents. · Support of OpenTelemetry collectors · Issue
troubleshooting and resolution. What you have · Deep understanding
of the Confluent Enterprise Platform component: Brokers, Topics,
Partitions, Producers, Consumers, Zookeeper, KRaft. · Ability to
setup and configure on-prem Kafka components, replication factors,
and partitioning. · Understanding of telemetry monitoring platforms
and concepts, like ITRS Geneos, OpenTelemetry agents like Grafana
Alloy. Grafana Cloud and Datadog. · Deep understanding of security
protocols: SSL/TLS, SASL, LDAP, etc. and role-based authentication.
· Experience working in telemetry monitoring (alerts, events, logs,
metrics, and traces). · Experience working in Linux/Unix, Windows,
and virtualized environment. · Understanding of cloud environments
(AWS, Azure, GCP, and PCF) · Familiarity with DNS, Load balancing,
and firewalls. · Ability to analyze logs to diagnose issues. ·
Experience using other monitoring or analytics tools such as Splunk
or Prometheus) · Desired: Scripting experience with Python, Bash,
Powershell or similar. · Desired: Knowledge or experience in high
level languages such as Java or Go. In addition to the salary
range, this role is also eligible for bonus or incentive
opportunities. What’s in it for you At Schwab, we’re committed to
empowering our employees’ personal and professional success. Our
purpose-driven, supportive culture, and focus on your development
means you’ll get the tools you need to make a positive difference
in the finance industry. Our Hybrid Work and Flexibility approach
balances our ongoing commitment to workplace flexibility, serving
our clients, and our strong belief in the value of being together
in person on a regular basis. We offer a competitive benefits
package that takes care of the whole you – both today and in the
future: - 401(k) with company match and Employee stock purchase
plan - Paid time for vacation, volunteering, and 28-day sabbatical
after every 5 years of service for eligible positions - Paid
parental leave and family building benefits - Tuition reimbursement
- Health, dental, and vision insurance
Keywords: Charles Schwab, Keller , (15h Left) Observability Pipeline Engineer - Hybrid, IT / Software / Systems , Southlake, Texas
