Dispatcher - CSR

Company: Manpower
Location: Grapevine
Posted on: February 2, 2026

Job Description:

Our client, a leading logistics and freight solutions provider, is seeking a Dispatcher - CSR to join their team. As a Dispatcher - CSR, you will be part of the Customer Service Department supporting the Customer Support Team. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive attitude, which will align successfully in the organization. Job Title: Bilingual Dispatcher - CSR Location: Grapevine, TX Pay: $18.00 Shift: 9am-6pm or until finished (MUST BE FLEXIBLE TO WORK ANY SHIFT) You may have to work 7am-3pm depending on shift rotation. Monday-Saturday with one day off during the week along with Sunday off. What's the Job? Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps What's Needed? At least 1 year of experience in a customer service role within a call center environment Proficiency with Microsoft Office (Word, Excel, Outlook) High school diploma or equivalent Experience in a call center environment is preferred Bilingual English/Spanish skills are a plus What's in it for me? Opportunity to work with a passionate and innovative team Potential for career growth within the organization Engage in meaningful work supporting global customers Be part of a company committed to diversity and inclusion Work in a dynamic environment that values your contributions Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Keywords: Manpower, Keller , Dispatcher - CSR, Logistics, Transportation & Drivers , Grapevine, Texas