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Patient Access Supervisor

Company: Texas Oncology
Location: Keller
Posted on: May 12, 2022

Job Description:

Overview: Texas Oncology's Covid 19 vaccine mandate policy requires that all new hires be vaccinated or obtain an approved exemption before their start date. More information will be provided to you throughout the interview process. Texas Oncology is looking for a Patient Facing Access Supervisor to join our team! This position will work and support our Keller and Grapevine locations. This is a full-time Monday through Friday from 8am to a 5pm position with no weekends, call, or major holidays . Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." - in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.Why work for us?Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks, such as Tuition Reimbursement, an Employee Assistance program, and discounts on some of your favorite retailers. What does the Patient Facing Access Supervisor do? The Revenue Cycle Supervisor responsibilities includes appointment scheduling, insurance eligibility processes; charge processing . The Revenue Cycle Supervisor will be responsible for achieving KPIs for appointment scheduling, Financial Counseling, patient registration . They will oversee revenue cycle management at the site level; denial management; reporting of results and analysis; concurrent and retrospective auditing; customer services relative to Patient Facing Revenue Cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Responsibilities: The essential duties and responsibilities:

  • Management oversight of all business-related functions of the patient visit from point of entry
  • Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts.
  • Create management reports and trending analysis that provide insight on financial performance
  • Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance.
  • Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve efficiencies. Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates r esources to meet objectives. Cascades goals down to staff's annual objectives. Qualifications: The ideal candidate for the Patient Facing Access Supervisor will have the following background and experience:
    • Bachelor's degree in Finance, Business, or equivalent OR four years of revenue cycle experience required.
    • At least three (3) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.
    • Two (2) years of experience managing, delegating, and following up on work priorities of others is strongly desired.
    • Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD-10, and HCPC coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc.)
    • Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
    • Bilingual in English/Spanish is a plus.

Keywords: Texas Oncology, Keller , Patient Access Supervisor, Other , Keller, Texas

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