Associate Patient Care Coordinator
Company: UnitedHealth Group
Location: Keller
Posted on: September 10, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and -your life's best work.(sm)
The Associate Patient Care Coordinator is responsible for general
clinic office functions that support efficient and effective
patient care including patient registration, insurance
verification, collection of applicable co-insurance and/or
co-payments and scheduling of diagnostic and follow-up appointments
and answering phones. -
Primary Responsibilities:
Interact with internal and external customers in a courteous manner
in person and via telephone
Complete check in and check out tasks
Schedule new and existing patients
Verify insurance and complete pre-authorizations and/or
precertification of procedures
Answer back-line telephone calls, re-direct calls as appropriate,
assist callers with questions or concerns and take messages as
needed. - Sorting of documents received via facsimile and
distribution of incoming postal mail
Scanning of all patients' (demographic) paperwork to patient chart
and assist with batch scan filing
Establish and maintain effective working relationships with
patients, employees, and the public
Perform other duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
HS Diploma/GED
1+ year of customer service experience
-Intermediate proficiency in MS Office
Preferred Qualifications:
Familiarity with medical billing, collection procedures and prior
experience with EMR computer applications -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: UnitedHealth Group, Keller , Associate Patient Care Coordinator, Other , Keller, Texas
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